If you still have problems accessing your Comcast email account on your iPhone or iPad, you can call 800-XFINITY (934-6489) or visit Comcast's email support site.

To learn how to change your Comcast account to IMAP, read here. IMAP is an email standard that supports better synchronization across devices and tends to work better with the Apple Mail app. If this setup procedure does not work for you, we recommend changing your Comcast email account from POP to IMAP. Once you have done this, your email account should be completely set up and ready to receive and send emails. In here, make sure that 'Use SSL' is on, 'Authentication' is set to 'Password' and that the 'Server Port' is on 995. From there, head back to the main Mail settings page and tap 'Advanced'.ġ1. Make sure 'Server' is turned on, then under 'OUTGOING MAIL SERVER', make sure 'Host Name' is set as and that 'User Name' is still your Comcast email without Make sure that 'Use SSL' is checked and that 'Authentication' is set to Password and that the 'Server Port' is set to 587.ġ0. Once you’ve done that, tap the 'SMTP' button.ĩ. From here, in the 'INCOMING MAIL SERVER' area, make sure that your Comcast username (without is in the 'User Name' field. Once you do that, you should see a page that looks like this:Ĩ.

Choose the Comcast email account that is not working. Once that happens, you want to go back to the 'Mail, Contacts, and Calendars' tab. If you get an error message, keep tapping 'Next' until it saves the profile. Unfortunately, it does not always do that. If everything goes smoothly, after tapping 'Next', it should look like this:ħ. Make sure that 'Name' does not say Comcast, because this can cause problems.Ħ. It should auto-fill Comcast for 'Description'. Next, type your Comcast email address and your password. Here, you can type your first and last name in the 'Name' field. Scroll down and select 'Mail, Contacts, Calendars'ĥ. Here is a quick tutorial on how to get your Comcast email set up in Mail on iOS 7. However, if you have a email account - like many customers here at CityMac - the setup process is not as straightforward. Mail has convenient preset email setups for iCloud, Microsoft Exchange, Google, Yahoo, AOL and email addresses. Setting up email in the Mail app on your iPhone and iPad is meant to be as simple as possible.

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